Claim Warranty

At Bagiani, we stand behind the quality of our products. If you are experiencing an issue covered under our warranty policy, please follow the steps below to submit your claim.

Before You Submit a Claim

Please ensure:

Your product is within the applicable warranty period
You have the original invoice or order confirmation
The issue is due to a manufacturing defect and not normal wear and tear

What Is Covered

Manufacturing defects in material or workmanship
Faulty stitching or structural damage
Hardware defects such as zippers, handles, or locks (if applicable)

What Is Not Covered

Damage due to misuse, negligence, or improper handling
Normal wear and tear
Accidental damage, cuts, scratches, or burns
Unauthorized repairs or alterations

How to File a Warranty Claim

To process your request quickly, please submit the following details through the form below:

Full Name and Contact Details
Order Number or Invoice Copy
Product Name / Model
Clear photos of the issue (close-up and full product view)
Brief description of the defect

Once submitted, our support team will review your claim and respond within 2–5 business days.

Inspection & Resolution

After reviewing your claim, Bagiani may:

Approve a repair
Approve a replacement
Offer an alternative resolution, depending on product condition and availability

Please note that warranty approval is subject to inspection and verification.

Shipping Instructions

If your claim is approved, you will receive detailed instructions regarding shipping or product pickup. Shipping responsibilities will be handled as per our warranty policy.

Need Assistance?

If you have any questions regarding your warranty claim, please contact us:

BAGIANI Co
SCO 43, Sector 42C, Chandigarh
GST: 04ADPPD7435C2ZT
Email: Customercare@bagiani.com
Phone: +91-9023088558