Warranty Policy
Warranty Policy
At Bagiani, we are committed to delivering high-quality products. This Warranty Policy outlines the terms and conditions under which warranty coverage is provided.
Warranty Coverage
All eligible Bagiani products are covered under a limited warranty against manufacturing defects in materials and workmanship.
The warranty applies only to products purchased directly from our official website or authorized sellers.
Warranty Period
The standard warranty period is applicable from the date of purchase as mentioned on the original invoice.
Please retain your purchase invoice or proof of purchase, as it is required to claim warranty services.
What Is Covered
- Manufacturing defects
- Faulty stitching or structural defects
- Hardware defects (zippers, handles, locks, etc., if applicable)
What Is Not Covered
- Normal wear and tear
- Damage caused by misuse, negligence, or improper handling
- Accidental damage, cuts, scratches, or burns
- Damage due to exposure to extreme conditions
- Unauthorized repairs or modifications
How to Claim Warranty
To claim warranty service, please contact us with the following details:
- Order number or invoice copy
- Clear images of the defective product
- Description of the issue
You can reach us at:
Email: Customercare@bagiani.com
Phone: +91-9023088558
Inspection & Resolution
Once we receive your request, our team will inspect the issue. If the product is found to be covered under warranty, we may:
- Repair the product, or
- Replace the product, or
- Provide a suitable resolution at our discretion
Warranty claims are subject to evaluation and approval by Bagiani.
Shipping Costs
Customers may be responsible for shipping the product to our service center. Return shipping after repair or replacement will be handled as per company policy.
Limitation of Liability
Bagiani shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products.
Contact Information
BAGIANI Co
SCO 43, Sector 42C, Chandigarh
GST: 04ADPPD7435C2ZT
Email: Customercare@bagiani.com
Phone: +91-9023088558